Privacy Policy

This Privacy Policy explains how DidYouMean collects, uses, and protects information when you use the DidYouMean website and application (the "Service").

1. Scope

This policy applies to DidYouMean only. It covers data processed through the website, onboarding flow, and product functionality.

2. Information We Collect

Support and Contact Data

• Name, email address, and message content you provide when contacting support.

Technical Metadata

• IP address, browser type/version, operating system, app version, timestamps, and basic diagnostic events.

Service Functionality Data

• Domain and navigation-related signals needed to detect likely typo domains and phishing lookalikes.
• Feature preferences (such as alert behavior, allowlists, and related settings).

3. Information We Do Not Intentionally Collect

• Passwords.
• General form text content unrelated to support requests.
• Payment card details.
• Device identifiers.

4. How We Use Information

• Provide typo-detection and domain safety functionality.
• Guide onboarding and apply product configuration behavior described in the Terms of Service.
• Troubleshoot bugs, prevent abuse, maintain performance, and improve reliability.
• Respond to support requests and user inquiries.

5. Sponsored Model and Browser Settings

DidYouMean is offered as a free product and may include sponsored/partner-supported functionality. During onboarding, users may be guided through manual browser setting changes required for full experience. After onboarding, certain allowed setting changes (such as default search engine behavior) may be applied from time to time by product features. Users can manage these features in-app and may uninstall at any time.

6. Sharing and Disclosure

We do not sell personal data. We may share limited data only as needed to operate the Service, including:

• Hosting/CDN providers.
• Analytics providers.
• Email/support service providers.
• Microsoft Store distribution and update infrastructure.
• Law enforcement or regulators when required by applicable law.

7. Retention

• Support communications: up to 3 months.
• Technical metadata and operational logs: up to 14 days.
• Aggregated analytics records: up to 12 months.

8. Security

We use reasonable technical and organizational safeguards to protect information. No method of storage or transmission is completely secure.

9. Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object, or request portability of personal data, and to submit certain U.S. state privacy requests where applicable.

To exercise rights, contact [email protected].

10. Children's Privacy

DidYouMean is not intended for children under 13. If you believe a child under 13 provided personal data, contact us and we will take appropriate action.

11. International Transfers

DidYouMean currently operates with domestic data handling and does not intentionally transfer personal data internationally as part of standard operations.

12. Changes to This Policy

We may update this Privacy Policy. Material updates will be posted on this page with an updated date.

13. Contact

Email: [email protected]

Effective Date: February 27, 2026